Overcome NJ

Privacy Policy

Effective Date: October 2026

Overcome Wellness & Recovery, LLC (“Overcome,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide while using our website, overcomenj.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our online forms, telephone systems, and text messaging services.

1. Information We Collect

Personal Information You Voluntarily Provide

When you submit a form, contact us, or request information, we may collect:

  • Name
  • Email address
  • Phone number
  • Insurance carrier information
  • Appointment and scheduling information
  • Communication preferences
  • Any information you choose to provide in message fields

This information may be considered personal information and, in some cases, protected health information (PHI).

Automatically Collected Information

When you visit our Site, our web servers and third-party vendors may automatically collect your IP address, browser type and version, device type, pages visited and time spent on the Site, and referring URLs. This information is collected using cookies, pixels, and similar technologies and is used to measure traffic and usage patterns.

2. Cookies, Pixels, and Tracking Technologies

Like most websites, our Site uses cookies and similar technologies to improve performance and understand how visitors interact with our Site. These may include analytics tools such as Google Analytics and our website hosting, form, and communication providers, which process submissions on our behalf. You can generally set your browser to refuse cookies or to alert you when cookies are being sent. You may opt out of Google Analytics Advertising Features at optout.networkadvertising.org. We do not sell or rent your personal information.

3. Do Not Track

Do Not Track (“DNT”) is a privacy preference you can set in your browser to signal that you do not wish to be tracked. Because there is not yet a common industry standard for DNT signals, our Site does not currently respond to them. Some third-party sites with content embedded on or linked from our Site may track your activity; please review their privacy policies to understand how you may be tracked.

4. Text Messaging (SMS)

By voluntarily providing your phone number and opting into SMS communications, you consent to receive text messages from Overcome regarding appointment coordination, scheduling, intake communication, wellness outreach, and requested support services.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP.

5. No Sale or Sharing of Mobile Information

We do not sell, rent, lease, or share personal information, mobile opt-in data, or consent information with third parties, partners, or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

6. How We Use and Share Your Information

We use the information you provide to respond to your requests, coordinate appointments and intake, provide reminders and requested communications, operate and improve the Site, and comply with applicable law. We may retain third-party vendors (such as hosting, analytics, and communications providers) to perform functions on our behalf; these vendors may access personal information only as needed to perform those functions and only in accordance with this Privacy Policy.

7. Business Transfers

In the event Overcome is merged, acquired, sold, or otherwise transferred, user information — including personal information — may be among the assets transferred. By submitting information on the Site, you acknowledge that your data may be transferred in these circumstances.

8. Compliance with Law and Fraud Protection

We may disclose information when we believe, in our sole discretion, that disclosure is necessary to comply with applicable law, regulation, or legal process (including a subpoena or governmental request), or to prevent physical harm, financial loss, or suspected illegal activity.

9. Third-Party Links and Social Media

Our Site may link to third-party websites and social media platforms that have their own independent privacy policies. We have no control over the content or practices of these sites and are not responsible for them. Any information you share publicly on a social media platform (such as comments or profile information) may be visible to the general public.

10. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information, including SSL encryption, secure hosting environments, restricted access to sensitive data, and HIPAA-informed data-handling procedures. Despite these safeguards, no method of transmission over the Internet is 100% secure. Text messaging and standard email are not fully secure; sensitive or emergency clinical matters should not be communicated through SMS or email.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy and to comply with legal, regulatory, and healthcare requirements. PHI is retained in accordance with HIPAA and applicable New Jersey regulations.

12. HIPAA

Overcome maintains policies designed to support compliance with the Health Insurance Portability and Accountability Act (HIPAA). We safeguard the privacy of client protected health information and make our Notice of Privacy Practices available to clients as required. We will not use or disclose protected health information in a manner inconsistent with our Notice of Privacy Practices except as permitted or required by law, and we retain copies of our notices as required by applicable regulations.

13. Children’s Privacy

Our website and services are intended for adults seeking treatment for themselves or a loved one. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

14. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain communications. To unsubscribe from marketing emails, use the unsubscribe link at the bottom of any email. Requests may be subject to HIPAA and other legal requirements.

15. Emergency Disclaimer

Our website, forms, and phone or text services are not emergency services. If you are experiencing a medical or mental health emergency or are in immediate danger, call 911, contact local emergency services, dial 988 (Suicide & Crisis Lifeline), or proceed to the nearest emergency room.

16. Your Acknowledgement

By using our Site, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with it or do not wish to have your information handled as described, please do not use or access the Site.

17. Your U.S. State Privacy Rights

Depending on your state of residence, you may have additional rights regarding your personal information under your state’s privacy law. These rights may apply to residents of states that have enacted comprehensive consumer privacy laws, including California (CCPA/CPRA), Colorado (CPA), Connecticut (CTDPA), Delaware (PDPA), Indiana (ICDPA), Iowa (CDPA), Kentucky (KCDPA), Maryland (MODPA), Minnesota (MCDPA), Montana (MCDPA), Nebraska (DPA), Nevada (NRS 603A), New Hampshire (DPA), New Jersey (DPL), Oregon (OCPA), Rhode Island (DTPPA), Tennessee (TIPA), Texas (TDPSA), Utah (UCPA), and Virginia (CDPA), to the extent these laws apply to us.

Rights That May Be Available to You

  • The right to confirm whether we process your personal information and to access it;
  • The right to correct inaccuracies in your personal information;
  • The right to request deletion of your personal information;
  • The right to obtain a portable copy of your personal information;
  • The right to opt out of the “sale” of personal information, “targeted advertising,” and certain “profiling,” where applicable;
  • The right to limit the use and disclosure of sensitive personal information;
  • In certain states, the right to appeal a denial of your request; and
  • The right not to receive discriminatory treatment for exercising your privacy rights.

The specific rights available to you, and any exceptions, depend on your state of residence and the applicable law. Some information we hold may be exempt because it is protected health information governed by HIPAA or is otherwise subject to sector-specific regulation.

Categories of Information

In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name, email address, phone number, and IP address); commercial or inquiry information; internet or network activity (such as pages visited and interactions with our Site); and inferences drawn from the above. We collect this information as described in Section 1 and use it for the purposes described in Section 6.

Sale, Sharing, and Targeted Advertising

We do not sell your personal information for money, and we do not use advertising or cross-context behavioral advertising cookies on our Site. We use first-party analytics (such as Google Analytics) to understand how our Site is used. We do not knowingly sell or share the personal information of individuals under 16, and we never sell or share text-messaging opt-in data or consent.

How to Exercise Your Rights

You may exercise your available rights, including opting out of non-essential cookies, by:

  • Using the cookie-consent controls on our Site to accept or reject non-essential cookies;
  • Enabling the Global Privacy Control (GPC) in your browser or a browser extension — we treat a valid GPC signal as an opt-out request for that browser or device; and/or
  • Emailing us at info@overcomenj.com with the subject line “U.S. State Privacy Rights Request.”

To submit a request, contact us at info@overcomenj.com or (732) 505-7261. We may need to verify your identity before processing your request, and you may designate an authorized agent to act on your behalf. We will not discriminate against you for exercising your rights, and — where your state provides an appeal process — we will inform you how to appeal if we decline your request.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage you to review this policy from time to time.

19. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Overcome Wellness & Recovery, LLC
101 Prospect Street, Suite 210
Lakewood, NJ 08701
Phone: (732) 505-7261
Email: info@overcomenj.com

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